Immediate refund/return of unavailable/unaccepted products is guaranteed. If we deliver an incorrect or decayed item (decayed that has been caused by us), we will happily replace the item at no additional cost to you. For us to replace such items, customers will need to notify the delivery personnel and follow up with a call to our customer care hotline their observation at the point of delivery our personnel will take them away and ensure that you are credited accordingly.Once customers have taken delivery of their order and signed confirming this, they take ownership of the items and we will be unable to accept any returns.